Terms and Shipping 

Please Note

Due to rough handling by all carriers, no matter who they are, damage to goods in transit can occur - and unfortunately does quite often.

We Urge our customers, and cannot Stress this enough, all parcels must be checked thoroughly before they are signed for, If the parcel is damaged then please refuse the delivery.....If you sign for a parcel in good condition to later find out there is a damaged item All Pumps Direct UK can not be held responsible.

This is extremely important if we are to have any chance of claiming for damage to goods in transit ...

We are unable to accept responsibility for damage if the goods have been signed for and accepted in 'Good Condition'...

THIS CONDITION WILL BE APPLIED SHOULD ANY BREAKAGE OR DAMAGE BE INCURRED TO ANY OF THE GOODS ORDERED SHOULD A CLAIM BE MADE FOR SUCH DAMAGE - SO IT IS IN OUR CUSTOMERS OWN INTEREST TO ENSURE THAT ANY PACKAGE RECEIVED FROM OUR COMPANY BE CHECKED BEFORE BEING SIGNED FOR...

Shipping and Carriage Charges On Orders:
 
All prices include delivery & VAT where stated in the product panels, UK mainland only.

Delivery is normaly the next day depending on the time of placing your order, but please allow 2-3 working days. For pumps that require special adjustments in our factory please telephone for delivery time.

If you have any questions regarding the shipping then please contact us direct either by telephone or email

RETURNS POLICY

Any goods received in poor or sub-standard condition, or having a manufacturing defect or problem, can be returned to us for either exchange or full refund ... please contact us first for damage authorisation code.
                                                                                                                                                                                                                           If goods ordered at the time are found to be not what was required then we are prepared to exchange those goods for our customers providing they are received back by us in the same condition as supplied ...A pick up and delivery charge may be incured.

If you should have any point that you may wish to raise direct with us then we would be pleased to receive your e-mail's or telephone calls ...

Thank you .... All Pumps Direct UK- Webnet

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.